Aesop PH

<p>If no one is present to receive your order, the courier will attempt to redeliver. If you are unavailable for two consecutive delivery attempts, the order will be cancelled, and a refund will be made in full.</p>

If no one is present to receive your order, the courier will attempt to redeliver. If you are unavailable for two consecutive delivery attempts, the order will be cancelled, and a refund will be made in full.

What happens if I'm not in when my order arrives?

Shipping & Delivery

What products and services are available on the site?

Are your products guaranteed authentic?

Do I have to create an account to shop with you?

How do I order?

How long does it take to process my order?

Who may I speak with if I have a question about a product?

Order Process

How do I cancel my order?

Cancellations

How can I pay?

My credit/debit card payment has been declined.

Payment

How does your delivery service work?

Do you ship internationally?

Can I change my delivery address?

My order has not arrived yet.

Corporate Gifting Inquiry

Corporate Gift

Can I have my item returned and exchanged for a different item?

Do you accept returns and refunds for damaged items?

I have received an incorrect item in my order.

Returns & Refunds

Are you currently accepting brand partnerships or sponsorships?

Is your deodorant safe for teenagers?

What happens if I'm not in when my order arrives?Updated 18 days ago