Aesop PH

<p>Creating an account to purchase is not necessary; you can purchase as a guest. An email address and contact number are required upon checkout to allow for updates on your order status.</p>

Creating an account to purchase is not necessary; you can purchase as a guest. An email address and contact number are required upon checkout to allow for updates on your order status.

Do I have to create an account to shop with you?

Order Process

What products and services are available on the site?

Are your products guaranteed authentic?

How do I order?

How long does it take to process my order?

Who may I speak with if I have a question about a product?

How do I cancel my order?

Cancellations

How can I pay?

My credit/debit card payment has been declined.

Payment

How does your delivery service work?

Do you ship internationally?

Can I change my delivery address?

What happens if I'm not in when my order arrives?

My order has not arrived yet.

Shipping & Delivery

Corporate Gifting Inquiry

Corporate Gift

Can I have my item returned and exchanged for a different item?

Do you accept returns and refunds for damaged items?

I have received an incorrect item in my order.

Returns & Refunds

Are you currently accepting brand partnerships or sponsorships?

Is your deodorant safe for teenagers?

Do I have to create an account to shop with you?Updated 18 days ago