Aesop PH

<p id="isPasted">We offer refunds for all products returned in unopened and original condition within thirty days of purchase. If you would like to return an item purchased via our online store, please send us a ticket through our <a href="https://aesopskincare.ph/pages/aesop-assistance" title="Aesop Customer Service Portal">customer service portal</a>.</p><p>All refunds will be processed to the original payment method.&#xA0;</p>

We offer refunds for all products returned in unopened and original condition within thirty days of purchase. If you would like to return an item purchased via our online store, please send us a ticket through our customer service portal. All refunds

Can I have my item returned and exchanged for a different item?

Returns & Refunds

What products and services are available on the site?

Are your products guaranteed authentic?

Do I have to create an account to shop with you?

How do I order?

How long does it take to process my order?

Who may I speak with if I have a question about a product?

Order Process

How do I cancel my order?

Cancellations

How can I pay?

My credit/debit card payment has been declined.

Payment

How does your delivery service work?

Do you ship internationally?

Can I change my delivery address?

What happens if I'm not in when my order arrives?

My order has not arrived yet.

Shipping & Delivery

Corporate Gifting Inquiry

Corporate Gift

Do you accept returns and refunds for damaged items?

I have received an incorrect item in my order.

Are you currently accepting brand partnerships or sponsorships?

Is your deodorant safe for teenagers?

Can I have my item returned and exchanged for a different item?Updated 18 days ago